As soon as you browse through our site or place an order, we collect necessary information for efficient service delivery.
a) Personal Information
In order to fulfill your requests and maintain communication with you, some data might be collected:
Full name
Email address
Phone number
Delivery address
Billing address
Order details
Customization details
b) Payment Information
Transactions are safeguarded by utilizing reliable intermediaries for secure financial processing. Our databases do not store fully detailed information about payment cards issued by customers.
c) Automatically Collected Information
As you navigate our website, some technical details may be mechanically gathered to enhance capability, consumer enjoy, and protection, consisting of:
IP address
Browser type and version
Device type
Pages visited
Date and time of access
Cookies and tracking technologies
2. How We Use Your Information
Your facts are used solely for lawful commercial enterprise activities vital to deliver and manage our offerings.
Your information may be used to:
Process and deliver orders
Send order confirmations and updates
Provide customer support
Prepare customized cakes and products
Improve website functionality and user experience
Prevent fraudulent transactions
Comply with legal and regulatory obligations
Send promotional communications (if you have opted in)
3. Legal Basis for Processing
We use your personal information only where a valid legal basis applies, as described below:
Your consent
To meet contractual responsibilities, for example, fulfilling your order.
Compliance with legal obligations
Primarily based on valid operational desires, ensuring your rights and pastimes are not adversely affected.
4. Sharing of Information
We value your privacy and never sell or lease your personal data to third parties.
For business and operational purposes, information may be shared with reliable third parties, such as:
Delivery partners to fulfill your orders
Payment gateway providers to process transactions
Website hosting and IT service providers
Accounting and auditing professionals
Government authorities when required by law
All third-party partners must handle your information securely and use it only for agreed purposes.
5. Cookies and Tracking Technologies
We use cookies and related technologies on our website to improve functionality and enhance your browsing experience.
Cookies may be used to:
Remember items in your shopping cart
Improve website performance
Analyze visitor traffic
Support marketing and advertising campaigns
You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
6. Data Security
We maintain practical technical and organizational protections to keep your personal data secure from improper access or handling.
These measures may include:
Secure hosting environments
Encrypted payment processing
Restricted access to personal data
Regular system monitoring
While we work to safeguard your information, total security over the internet cannot be assured.
7. Data Retention
We keep your personal data only for the period required to meet the purposes described in this policy.
Your data may be retained for:
Completing transactions
Maintaining accounting and tax records
Resolving disputes
Complying with legal requirements
When the data is no longer needed, it will be securely removed or anonymized.
8. International Data Transfers
Some of our service providers, including hosting companies or payment processors, may be located outside the State of Qatar.
In these situations, we implement appropriate measures to ensure your personal data remains secure and is handled in line with relevant data protection laws.
9. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent for marketing communications
Object to certain types of processing
To exercise your rights, please contact us using the details below.
10. Marketing Communications
If you pick to receive promotional communications from us, we can also send updates regarding:
You may choose out at any time by using clicking the unsubscribe link in emails or contacting us directly.
11. Children’s Privacy
Our offerings are not meant for people below the age of 18.
We do not knowingly collect private statistics from minors without appropriate parental or mother or father consent. If we come to be conscious that such statistics have been accrued, we are able to take affordable steps to delete it.
12. Third-Party Links
Our website may provide links to third-party platforms, such as delivery service providers or social media channels. These external websites operate independently, and we do not oversee or assume responsibility for their privacy practices.
We recommend reviewing the privacy policies of any third-party platforms you visit to understand how your information is handled.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to account for changes in our services, business operations, or legal requirements.
Any revisions will be published on this page, and the “Last Updated” date will be modified to reflect the most recent changes.
14. Contact Us
If you have any questions on this privateness policy or how we manage your private data, please touch us at: